
Hotel Policies
Check-In and Check-Out
Guests must check-in between 2:30PM and 8:00PM and check-out between 11:00AM and 11:30AM.
Payments
To confirm a reservation at Ocean Tide Beach Resort, a deposit is required as follows:
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A non-refundable deposit equal to one (1) night’s stay is required at the time of booking to secure the reservation.
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The remaining balance is due in full sixty (60) days prior to the scheduled arrival date.
Reservations made within 60 days of arrival will be charged the full amount at the time of booking. By submitting payment, you agree to the terms outlined in our Cancellation and Refund Policy.
Payments by cash, PayPal, and the following cards: Visa, Mastercard. American Express (additional 2% surcharge)
Cancellation and Refund Policy
We understand that travel plans may change, and we strive to be as accommodating as possible. However, due to the nature of our small, independent resort, the following cancellation and refund policy applies to all bookings:
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Cancellations made 60 days or more prior to arrival will receive a full refund less a non-refundable deposit cancellation fee.
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Cancellations made less than 60 days prior to arrival are non-refundable, and the full booking amount will be charged.
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No-shows, early departures, or reductions in stay after arrival are non-refundable, and the full reservation amount will be charged.
Force Majeure / Acts of God
No refunds, credits, or transfers will be provided for portions of hotel stays or activities missed or unused due to events beyond our control, including but not limited to: inclement weather, natural disasters (such as hurricanes, flooding, or earthquakes), government-mandated restrictions, pandemics, airline disruptions, or other force majeure events.
This includes naturally occurring environmental conditions such as sargassum seaweed washing ashore, which is a seasonal and unpredictable event common throughout the Caribbean. While we make every effort to maintain our beachfront, the presence of sargassum is beyond our control and does not warrant any refund or credit.
We strongly recommend purchasing comprehensive travel insurance to protect against unexpected interruptions or changes to your travel plans.